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Phone Support provided!

Advice is always at hand! RentalPoint customers receive support for 6 months included with the original purchase and thereafter renewed by payment of the Service and Software Assurance Plan (SSAP) fee. Software rental includes SSAP. Remote support via Remote desktop Services, GoToMeeting or GoToAssist is available.

To ensure a high level of service all support inquiries (phone, email) will be entered as a support ticket. Once a support ticket is created a ticket number will be issued. You may request this ID number when contacting support. All tickets and their responses are monitored for quality and timely response.

 

please select your region from the menu on the left, select the "updates" page to download updates.

 

Sign up for our client newsletter,  click here.

 

4 Tier Support level definition

In an effort to clearly define the responsibilities and expectations of our support agents, each support agent has been assigned a support level and given a clear list of requirements for their level.

When contacting our support agents, please be aware of their support level and the responsibilities for that level, please feel free to escalate your issue to the appropriate support level.

More info ....

 

Our Service Commitment 

If, for any reason, you are dissatisfied with our service, please contact the president

Timothy Grafton
Canada : +1 (905) 693 9457   x 104
Australia 0450 975 938 Email :email

 

rental inventory software

RentalPoint Updates


Please contact RentalPoint support for the latest login details.

 

The current release version is 11.2.0.25

 

Current RentalPoint Software Downloads
>> DOWNLOAD RentalPoint

 

RentalPoint User Guide and Literature
>> DOWNLOAD RentalPoint Literature

 

RentalPoint Newsletters and Articles
>> DOWNLOAD RentalPoint Newsletters

 

The current RentalPoint 2000 version is 7.1.114
>> DOWNLOAD v7.1.114

 

 
 
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