Advice is always at hand! RentalPoint customers receive support via phone, fax or email, for 6 months included with the original purchase and thereafter renewed by payment of the Service and Software Assurance Program (SSAP) fee. Software rental includes SSAP. Remote support via Remote desktop, Terminal Services or Citrix is available.
The RentalPoint support centre is open Monday to Friday 9am to 9pm Eastern Standard Time (EST). For assistance with your RentalPoint software you can contact one of the numbers below, email support@rentp.com, or fill out the Support Contact Form below.
For clients receiving support thru the Canadian office, please see the list of public holidays below. Support by phone or fax is not available on these days, however clients can still email support@rentp.com for any technical inquiries.
| Holiday |
|
Date |
| New Years Day |
|
January 1 |
| Family Day |
|
February 18 |
| Good Friday |
|
March 21 |
| Easter Monday |
|
March 24 |
| Victoria Day |
|
May 19 |
| Canada Day |
|
July 1 |
| Civic Holiday |
|
August 4 |
| Labour Day |
|
September 1 |
| Thanksgiving |
|
October 13 |
| Christmas Day |
|
December 25 |
| Boxing Day |
|
December 26 |
Remote or on-site training is available, call for a quote.
Phone: 1 888 591 1962
Fax: 1 888 591 1964
Phone: 0800 169 9780
Phone: 03 5611 0222 Int. Phone: +61 3 5611 0222
Mobile: 0407 541 290 Int. Cell: +61 407 541 290
Fax: 1300 551 565 Int. Fax: +61 3 8660 2936
Email: support@rentalpoint.com.au
